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KMID : 0389420120200030209
Korean Journal of Stress Research
2012 Volume.20 No. 3 p.209 ~ p.220
Factors Influencing Job Stress of Health Care Providers
Han Kuem-Sun

Lim Hee-Su
Park Young-Hee
Choi Mi-Young
Cha Sun-Kyung
Lee Eun-Mi
Abstract
The purpose of this study was to identify job stress, communication style, personality traits, social skill, and coping and to examine factors influencing job stress in clinical nurses and physicians. Data were collected by questionnaires from 353 health care providers at three general hospital. Data were analyzed using the SPSS/WIN 18.0 version. Job stress showed significant differences according to the sociodemographic characteristics of sex, education, current workplace and shift work. There were significant group differences in dysfunctional communication, agreeableness personality trait between nurses and physicians. Job Stress showed significantly positive correlations to dysfunctional communication, neuroticism personality trait and significantly negative correlations to agreeableness personality trait. The significant factors influencing job stress of the clinical nurses were agreeableness personality trait, and conscientiousness personality trait. The significant factors influencing job stress of the physicians were conscientiousness personality trait. The result of this study suggest that in developing nursing interventions to manage for job stress of clinical nurses and personality traits should be considered.
KEYWORD
Nurses, Physicians, Job stress, Personality, Communication
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